FAQ’s – Camper Hire

Can I drive the camper?

We can insure drivers between 25 – 70 years of age who have held a full valid license for more than 3 years

You can have up to 2 drivers per vehicle, your first driver is included in your rental cost, fees apply for each additional driver

All drivers must be present to collect the camper

What does the rental price include?

VAT @ 20%

Unlimited mileage

Full UK Breakdown cover

Comprehensive UK insurance for 1 driver

Free luggage storage during your hire

Free personalised vehicle familiarisation tour before you depart

Can I hire & drive with points on my license?

UKCH can accept up to 2 sets of speeding fines per driver (i.e. SP30) although there is an additional charge for points on licence that were acquired within the last three years

For more than 2 sets of points or for any points that are not coded SP’s please contact the office

We may not be able to arrange cover for convictions with the following codes: AC, BA, CD, DD, DR, MS, TT, UT and IN so please contact the office

Is there a minimum hire period?

A minimum hire period of 3 nights applies throughout the year apart from collections between the following date ranges where a 7 night minimum hire applies;

26/05/2021 – 01/06/2021

19/06/2021 – 24/06/2021

12/07/2021 – 31/08/2021

UKCH reserves the right to increase the minimum hire period for certain events such as Christmas, Glastonbury or Bestival for more details please contact the office

How old are the campers?

Our fleet are brand NEW (April 2021) models and were especially made by Elddis for Richard Baldwin Motorhomes as part of their special Masters collection – The Vehicle itself is based on a Fiat Ducato Autoquest CV80

How do I make a booking?

Bookings can be made using our online booking system or over the phone, or via email

All we need to confirm a booking is a deposit of 25% of the total hire cost

The remaining balance will be due in full 6 weeks before collection of your camper

If confirming a booking less than 6 weeks prior to collection then the full amount is required

What charges apply if I cancel my booking?

More than 6 weeks before collection: 25% of the total hire cost is non refundable

6 weeks – 2 weeks before collection 50% of total hire charge is non refundable

2 weeks – No Show 100% of total hire charge is non refundable

Unfortunately UKCH cannot postpone or transfer money from one hire to another

What time can I collect and return my camper?

Collection times are from 2pm, last collection time is 1 hour prior to closing (closing time will vary depending on the season)

Please allow 1 hour for the hand-over at the depot – to complete the documentation and demonstrate your vehicle to you

Return times are between 9am & 10am

A late fee is chargeable for all motorhomes returned after 10am (unless late return has already been agreed by us and confirmed to you by email)

What do I need to collect my camper?

All drivers MUST be present on collection of the camper

Full valid driving license (same license as you used to book)

National insurance number (for UK residents only)

International license if required (countries outside the EU)

The proofs of identity that you used to book, i.e. Utility bill or bank statement to confirm your home address, one of which must be a photo ID

What is the security deposit?

A Security deposit of £1,000.00 (£1250.00 if taking a pet, going to a festival or large groups) is payable prior to collection of the camper on a credit or debit card

The card holder must be present at the office

Is there any excess on the vehicle insurance?

There is an excess of £1,500.00 on the insurance policy

CDW (Collision Damage Waiver) can be taken out at £35.00 per night of hire which will reduce the excess on the policy to £0.00. This does cover your tyres and windscreen

If CDW is taken, the hirer will however be fully liable for any Overhead damage, damage caused through reversing, replacement or repair to windows, any internal damages or any damage costs caused through gross negligence. The maximum term for CDW is 21 days. Please see our terms and conditions for full details

Can I take the camper to Europe?

Yes, with prior written authorisation from UKCH and we add a cover charge of £105.00 per week!

Can I take the camper to Ireland?

Your motorhome can be taken on a ferry, again with written authorisation from UKCH – The ferry company will usually ask for the registration number and length of the vehicle

Can I take my dog?

Yes, dogs are allowed in all camper at a cost of £30.00 per hire, although we ask they are not to be left in the vehicle unattended at any time or on the soft furnishings

The Security deposit will be £1250.00 and we ask you to sign a copy of our pets policy

Do you deliver?

Sorry we do not currently offer a delivery service

Do you do one way hires?

Prices and availability available upon request. Availability is not guaranteed, and is only on a request and confirm basis at the time of booking

Can I leave my car at UKCH?

Yes, you can leave 1 vehicle at our depot free of charge – Other vehicles can be arranged at an an extra cost of £10.00 per vehicle per night

Your car will be parked in a compound that is covered by CCTV – UKCH will not be held responsible for any loss or damage incurred whilst your vehicle is parked at our premises

What does my camper come with?

  • Full tank of diesel
  • Full tank of LPG gas
  • Full AdBlue tank
  • Refillable on board LPG gas system
  • Full tank of fresh water
  • Fully Charged Leisure battery
  • 1 x Forward Facing camera, 2 x Side View camera’s & 1 x Reversing camera, giving you full 360 vision
  • Shower & Toilet
  • Gas/Electric hob
  • Gas Grill/Oven
  • Fridge & Freezer
  • Pots, pans & cooking utensils
  • Crockery, cutlery and wine glasses
  • Kettle & Dolche Gusto Coffee Machine
  • Toaster
  • Kitchen starter pack (tea towel, dish cloth and matches)
  • Fire Extinguisher
  • Smoke Alarm & Carbon Monoxide Detector
  • Full Heating and hot water system
  • 21.5″ Flat Screen TV/DVD/Digital Status aerial*
  • Free 4G on-board WiFi
  • Stereo system
  • European travel pack (bulb & fuse packs, beam benders)
  • Warning Triangle
  • Fresh water filling hose
  • 4 x High-Viz Vests
  • Electric hook up cable
  • Dustpan & brush

What works on gas (LPG refillable gas bottle)?

The heating and hot water

Gas hob

Grill/Oven

Unfortunately UKCH do isolate the fridge from gas for safety reasons but when on hire and you require this function, you can contact the office and we can talk you through this

What works from the Leisure battery?

LED Lights are powered from the leisure battery

Water pump

TV/DVD/Digital Status aerial*

USB charging points

What is a leisure battery?

The leisure battery is an independent battery in the camper that powers 12V appliances, the lights, the heating, the USB sockets and the fridge. The leisure battery is recharged when the engine is running, when connected to mains and from the solar panel during daylight hours

What are the benefits of hooking up to the mains electric?

  • A power source of 240 volts is needed to fully power the camper
  • The on board 240v plug socket can be used when hooked up
  • The fridge can be used off the mains electric
  • The leisure battery will also charge through the mains electric
  • A generator can also be used in place of a 240v mains hook up

How many miles per gallon can I expect?

Our campers will do roughly 38-40 miles per gallon, around 420 miles to a full tank

Are there power points in the camper?

Dependant on models there are at least 2 x plug socket for a standard 3 point plug (this will only work when connected to the mains electric)

1 x 12v socket in the dash which can be used for car phone chargers, sat nav etc.

Plus numerous USB charging points

Does the camper have a TV?

All our campers include a 21.5” full HD Ultra-wide edge to edge TV/DVD/Digital Status aerial, so bring your Amazon Fire Stick

Will my camper fit a baby car seat?

All campers can fit a baby car seat/booster seat/ booster cushion

Is Bedding included?

Bedding & towels are NOT included in the camper as standard although we do hire sets for you to keep (See here)

Do you have any information on campsites?

A map of some campsites local to the UKCH depot can be found on our website and brochures will be available at the office

A campsite guide is also supplied in the motorhome for the Camping and Caravanning clubs

Do I have to stay at campsites?

UKCH always recommends to stay at campsites for your own personal safety and the vehicles

Are the campers suitable for winter hire?

Yes, all campers have double glazing and wall and floor insulation and are fitted with a gas heating/hot water system

How do I return my camper?

All campers must be returned to the UKCH depot in Carnforth between 9am to 10am (unless otherwise agreed)

We ask the camper is returned with a full tank of diesel, AdBlue and LPG gas

We ask the camper is returned with an empty toilet cassette and grey water tank, please make sure grey water & toilet cassettes are only disposed at approved disposal points.

Vehicles are expected to be returned in a clean and tidy condition

  • All internal floors cleaned
  • All rubbish to be removed
  • Bathroom clean and tidy
  • Surfaces wiped clean

Vehicles must be cleaned unpacked and ready to be handed over to a member of the UKCH team by 10am

Some technical information on the Autoquest CV 80

Year: 2021

Model: Autoquest CV80 (Richard Baldwin Bellini Special Edition)

Base Vehicle: Fiat 250 Ducato Euro 6D Van

Number of Berths : 4

Number of Seat Belts: 4

Exterior Length: 5999mm/19’8″

Overall Width Including Wing Mirrors: 2500mm/8’2″

Overall Body Width: 2050mm/6’9″

Overall Height Including Aerial: 2760mm/9’1″

Maximum Headroom: 1899mm/6’3″

Interior Width: 1944mm/6’5″

Tyre Size: 215/70 R15 CP 109*

Tyre Pressure Kpa/Psi (As recommended by the Base Vehicle Manufacturer): Front 543/79 Rear 543/79

Maximum Front Axle Weight: 1850kgs/36.33cwt

Maximum Rear Axle Weight: 2000kgs/39.28cwt

Maximum Towing Limit: 2000kgs/39.37cwt

Mass in Running Order (MIRO): 3101kgs/61.04cwt

Maximum User Payload: 399kgs/7.85cwt

M.T.P.L.M: 3500kgs/68.89cwt

Front Mattress Size : 1 x Double 1430mm x 2085mm / 4’8″ x 6’10”

Rear Mattress Size: 1 x Double 1300mm x 1850mm / 4’3″ x 6’1″

Notes 

Note 1: The Mass In Running Order (MIRO ) – Weight of the Campervan equipped to the manufacturer’s standard specification including essential habitational equipment.
Note 2: Maximum User Payload includes the Personal Effects payload, conventional load and the Optional Equipment Payload.
Note 3: Maximum Technically Permissible Laden Mass (MTPLM) – The technical maximum permissible laden weight of the Campervan.
Note 4: Please take care to ensure that you have allowed for the masses of all items you intend to carry in the Campervan.
Note 5: All data is calculated using metric weights and measurements. The imperial figures quoted are conversions thereof. All dimensions have a tolerance of +/- 25mm
Note 6: Your Campervan weights have been calculated with all water tanks empty and you are recommend to travel with all water tanks empty
Note 7: WARNING : Under no circumstances should the plated MTPLM of the Campervan be exceeded
Note 8: Heights are measured on an unladen vehicle with the aerial in the lowest position
Note 9: *Standard steel wheels on Fiat models are 15″. Alloy wheels & wheels on automatic option models are 16″ tyre 225/75 R16 CP 116